Privacy Policy

Last Updated: March 17, 2026

Back Creek Builders LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, contact us, or engage our services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit contact forms or consultation requests
• Send us emails or call our office
• Request project estimates or proposals
• Engage us for construction or design services
• Subscribe to communications or updates

This information may include:

• Name and contact information (email, phone number, address)
• Project details and preferences
• Budget parameters and timeline expectations
• Property information and site characteristics
• Any other information you choose to share

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on our site
• Referring website or source
• Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic, optimize user experience, and improve our services. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website functionality.

How We Use Your Information

We use collected information to:

• Respond to inquiries and consultation requests
• Provide project estimates and proposals
• Communicate about ongoing projects
• Coordinate site evaluations and construction scheduling
• Process payments and maintain project records
• Improve our website and services
• Send relevant updates about our services (with your consent)
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share information with:

Service Providers and Partners

• Architects, engineers, and design professionals collaborating on your project
• Subcontractors and material suppliers necessary for project completion
• Permitting agencies and regulatory bodies (Anne Arundel County, etc.)
• Payment processors and financial institutions
• Website hosting and analytics providers

Legal Requirements

We may disclose information when required by law, including:

• Responding to subpoenas, court orders, or legal processes
• Protecting our rights, property, or safety
• Investigating fraud or security concerns
• Complying with regulatory obligations

Third-Party Services

Our website uses Google reCAPTCHA to protect against spam and abuse. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

We may also use:

• Google Analytics for website traffic analysis
• Social media platforms (Facebook, Instagram) for business presence
• GoDaddy for website hosting and related services

These third parties have their own privacy policies governing their use of your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related information is retained according to industry standards and legal requirements, typically for several years following project completion.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request copies of personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Request limitations on how we use your information

To exercise these rights, contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child without parental consent, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us:

Back Creek Builders LLC
Phone: (443) 827-0751
Email: info@backcreekbuilders.com
MHIC License #157600

For privacy-specific inquiries, please include “Privacy Policy” in your email subject line.

This Privacy Policy applies to information collected through our website (backcreekbuilders.com) and in the course of providing construction and design services.